What the Business Hub is
The Business Hub is a subscription service offered by Rejuven8. It gives your
business access to a centralized environment for customer relationship
management, sales pipelines, customer communication, scheduling, forms, reputation
management, social planning, and reporting, configured and supported by Rejuven8
as described in these Terms. The features included in your plan are those
described at checkout when you subscribe.
Built on third-party technology
The Business Hub is not software that Rejuven8 owns outright. Rejuven8 configures
the Hub, provides you with access to it, and supports it using software platforms,
hosting and cloud infrastructure, application programming interfaces ("APIs"),
integrations, telecommunications and messaging carriers, email delivery services,
payment processors, and other services operated by third parties ("Third-Party
Services"). Rejuven8 does not own or control the Third-Party Services, and the
companies that provide them keep all rights in their own products.
Third-Party Services are provided under their providers' own terms and policies.
Those providers may change, restrict, suspend, or discontinue their products,
features, pricing, or terms at any time, sometimes without notice to us. Your use
of the Hub must comply with the requirements of the Third-Party Services it relies
on, including the acceptable use, messaging, and content policies we make available
or communicate to you.
Setup and access
After you subscribe, you complete a setup form, and Rejuven8 performs the standard
configuration of your Hub using the information you provide, such as your company
information, users, and operating preferences. When the Hub is ready, we send you
access instructions. Setup timing depends on receiving complete information from
you and on the Third-Party Services involved.
You are responsible for the people you give access to ("Authorized Users"), for
keeping login credentials confidential, for using the security features available
to you, and for all activity under your account. Tell us promptly if you believe
your account has been accessed without permission. Any limits on users, contacts,
or usage that apply to your plan will be described at checkout or communicated to
you.
What your subscription includes
- Access to the Hub and the standard platform functionality included in your plan
- The standard initial configuration described above
- Reasonable help with access and with questions about the Hub's standard functionality, through the contact methods we provide
- Upkeep of the Hub's standard configuration as we reasonably determine is needed
What your subscription does not include
The subscription fee covers access to the configured Hub and the functionality
expressly included in your plan. Unless we agree otherwise in writing, it does not
include:
- Custom workflow or automation development, including automations that communicate with your customers
- AI agents
- Custom integrations, including point of sale integrations
- Advanced CRM customization or custom system development
- Data migration or bulk import of existing records
- Managed marketing, campaign creation, or content production
- Consulting, training, or technical development
- Ongoing operational support or managed services
- Any other implementation work beyond the standard Business Hub scope
These services may be available as Custom Services for a separate fee under a
quote, order, or statement of work. A request for one of them is not covered by
your subscription until both parties agree to its scope and price in writing.
Changes to the Business Hub
To maintain, secure, or improve the Hub, or to respond to changes in Third-Party
Services or in the law, Rejuven8 may reasonably modify the Hub, including its
configuration, features, integrations, and the underlying technology and providers
it uses. We aim to make changes in ways that preserve the Hub's core
functionality. If a change materially reduces the core functionality of your plan,
we will give you reasonable notice where practical, and you may cancel as
described in Section 7.
Availability
We work to keep the Hub available, but we do not guarantee that it will be
uninterrupted, free of errors, or available at any particular time, or that any
specific feature, integration, or Third-Party Service will remain available
permanently. Scheduled maintenance, platform updates, API changes, integration
failures, carrier filtering, provider outages, and other events outside our
control may interrupt or change the Hub. We are not responsible for interruptions
caused by Third-Party Services or by events outside our reasonable control.
Integrations and connected accounts
Some features require connecting the Hub to accounts you hold elsewhere, such as
email, calendar, social media, review, accounting, or payment accounts. You are
responsible for holding and paying for those accounts, for granting the
permissions and authorizations a connection needs, for keeping credentials current,
and for having the right to connect them. Integrations depend on Third-Party
Services and may stop working if a provider changes its API, your permissions
change, or credentials expire. Rebuilding an integration that breaks for one of
those reasons may require a separate fee unless the integration is part of the
standard functionality included in your plan.
Lawful and acceptable use
You are responsible for how your business and your Authorized Users use the Hub
and for all content you send or store through it. You agree not to use the Hub to:
- Send text messages, calls, or emails without the consent and disclosures the law requires
- Send spam, deceptive content, or content that violates carrier or platform rules
- Store or transmit unlawful, infringing, or harmful content, or malicious code
- Violate anyone's privacy or other rights
- Attempt to access other customers' data or the underlying systems, or probe, disrupt, or reverse engineer the Hub or any Third-Party Service
- Resell, sublicense, or provide the Hub to anyone outside your business without our written consent
- Use the Hub in a way that exposes Rejuven8 or a Third-Party Service provider to legal liability or threatens the stability of the platform